Terms & Conditions

By placing an order with PET RISO STUDIO, LLC, you are agreeing to the following terms and conditions.

Printing Imperfections:

  • Smudging may occur on a finished print. This is more likely to occur in multi-layered prints with heavy ink coverage. Riso ink is rice-bran based and the final product is more similar to newspaper ink than inkjet or toner prints. 

  • Misalignment and skewing may occur in prints with multiple layers. A multi-color or double-sided print requires multiple passes through the machine which can result in the higher probability of misalignments between color layers and pages.

  • Uneven inking will occur due to the printing process of the machine. We do our best to avoid this, but when large areas of ink are printed, uneven distribution of ink may be noticeable.

  • Roller marks and smudging may occur on rush jobs, as the ink will not have had long enough to cure and absorb into the paper.

  • Roller marks may appear on prints that utilize more ink colors. With multiple color layers, and runs through the printer, the machine's paper feeder has a greater chance of transferring wet ink.

Production time:

Production time will depend on the scope of the project. Factors such as the number of prints needed, layers, double-sided printing, and the binding method will affect the final delivery date. Deadlines must be presented by the client during the quote process and confirmed again during the invoice process. Cost of production, as well as the ability to complete the job within the time frame presented, can be greatly affected. Jobs that require less than 10 business days for production are subject to a rush fee. We are not responsible for any delays caused by the shipping carrier. Shipping is not factored into production time. All jobs will begin production once all files are print-ready and payment or deposit is secured. 

Payment:

We require payment in full before production begins. Invoices will be sent to the customer prior to production. Currently, we are only accepting checks, ACH payments (e-checks), and PayPal payments. All invoices are sent with a secure link directly from our bank.